Contact phone numbers: 020 7 355-2233

Link to the official Aeroflot UK website
More information on the site: Information on Reservations & Ticketing, Payment Methods, Special Discounts and types of fares, plus all the fine print: Fares and Rules, Validity of Tickets, Sequence of Flight Coupons, Baggage, Special Needs Passengers is provided with care and assistance on Aeroflot check-in.

Aeroflot was founded in 1923 and is the national the largest airline of Russia. Today, it operates scheduled services to 97 destinations in 48 countries. It gained much success as a leading world airline. It also operates charter and cargo services. It established a successful cooperation with other foreign airlines, such as Iran Air, Bulgaria Air, and Cyprus Airways etc. Aeroflot is committed to maintain high performance standards in all aspects. It ensures safety and comfort of passengers. The airline really does care to ensure their customers high quality flight.

To avoid boring queues, each client has an opportunity to make booking online, select flights, destination, departure, arrival date, service class, comfortable seats, special needs plus many more. Before departure, please ensure that you have all important documents. Parents can travel with their children without any problems, but it is not recommended to fly with babies under 7 days of age. Cradles are available on board (free of charge). Tickets for children under 12 years have some discounts. Smoking is prohibited. If you intend to travel with your pet, please inform about that, but it should not exceed 8 kg. The airline has three classes of travel: Economy, Premier and President Classes that makes you feel independence, flexibility and security. During a flight you can take your time by reading a book, watching TV, listening to music or using other entertainments on board that are offered. If something happened with your baggage, the staff of Aeroflot will make every reasonable effort to help you. Aeroflot personnel do all the best to provide comfortable trip for physically challenged passengers. Such people must have medical certificate. During booking, please specify if you need medical equipment (stretchers, wheelchair). Passengers can order dietary, medical, vegetarian, children meals. Such special meal is free of charge and should be booked not later than 36 hours before departure. Passengers can be sure that their flight will be comfortable with the «Sky High» service that helps them to stay in touch with people who are far away. You have an access to the Internet, can make and receive voice calls plus many other possibilities.

If you have some general enquiries or just want to book tickets and to know further information about flight information, please call the Aeroflot phone number +7 (495) 223-5555 (Moscow) or 8-800-444-5555 (Russia).


Contact address for claims, support and tickets:
70 Piccadilly,

Call cost: 0844, 0843 – up to 7p/min, 0871 – up to 13p/min, plus your phone company’s access charge

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