Contact telephone numbers for customer services: 08456 005 165,
Fax: 01926 729 914
Link to the official Chiltern Railways UK website
More information on the site: Tickets & times, Buy tickets online, Changes to train times, Download our timetable, How’s my train running? Our routes.
Chiltern Railways is owned by the Arriva since 1996. So this company is part of Arriva and is responsible for rail service outside of Germany. Chiltern Railways is famous for its punctual and reliable attitude to its obligations. The key to success is that the company tries to be the best Passenger Railway in the UK. A lot of people prefer to use the services of this company because it ensures their safety, saving money and people feel they can rely on it without any hesitations and troubles. Given this, many people recommend this company to their relatives, loved ones and neighbors.
The company offers its customers a wide range of tickets. So you can see village train ticket, family ticket, travelcards, railcards, and season tickets. You can also get some discounts. For example if you are travelling in group, Group Travel discounts are available for you. And you can also book 12 tickets for the price of 10. You can also visit Chiltern Railway official website and create your own timetable online and download the timetable. You can also book the ticket online staying at home.
Chiltern Railway also gives you an opportunity to explore network in Shakespeare Country. So by booking this ticket you can visit Warwick, Warwick Parkway and all intermediate stations to Stratford-upon-Avon. It’s also possible to travel unlimitedly between Leamington Spa and Stratford-upon-Avon. But you can do this only for the period of validity. The price for this trip is the next: 1 day for adult £35.00, 1 day for child £17.50 and 1 day for senior £26.00. 4 days foe adult £50.00, 4 days for child £25.00 and 4 days for senior £33.00.
If you have some questions or problems, company’s service team will solve them with pleasure. You just need to contact Chiltern Railway service center over the phone, by post or by email. All of these services are available and effective. If you want to get to Chiltern Railway by email, response will come within 72 hours. But if you need an answer immediately, use Chiltern Railway contact number which is above. Be sure, you will get a proper consultation and full answers to all your questions.
Lines are open: Mon-Fri 08.30 to 17.30
Contact address for claims, support and other:
Call cost: 0844, 0843 – up to 7p/min, 0871 – up to 13p/min, plus your phone company’s access charge