First ScotRail


Contact telephone numbers for customer services: 0141 335 3276

Link to the official First ScotRail UK website
More information on the site: Cheap train tickets online, train times and train timetables in Scotland – ScotRail. Visit the ScotRail website for the best value train tickets and check train fares, ticket types and timetables, along with all the latest alerts and updates.

This is a train operating company in the UK. First ScotRail was founded more than 9 years ago. The main company’s train lines are Glasgow-Edinburgh (via Carstairs Line/via Falkirk Line), Glasgow to Aberdeen Line, Glasgow South Western Line, Highland Main Line, Fife Circle Line, Ayrshire Coast Line and Edinburgh to Aberdeen Line. Express trains generally work between such Scottish cities as Edinburgh, Glasgow, Inverness, Dundee and Aberdeen. It’s also very important that rural lines are very quality, modern and reliable.

Travelling these lines you can enjoy all the beauty of local nature. That is why a lot of tourists prefer to make their trips using these lines. Most of Scottish passenger stations are operated under First ScotRail.
There are several types of tickets, among them are Family tickets, First Class tickets, Anytime tickets, Rover tickets, Group tickets, Off-Peak tickets and Caledonian Sleeper tickets. It’s worth to tell more about the last type of tickets (Caledonian Sleeper). These tickets give you an opportunity to sleep and relax in a special designated carriage train. If you’re going to travel and want to carry with you some transport (rovers, bicycles etc) you should book a Rover ticket. This ticket allows you to travel along with your transport unlimitedly.

If you visit First ScotRail official website you will see there full timetable with all routes, travel connections, live departures and arrivals. You can also print your own timetable and find out what ticket is right for you. To find the most suitable ticket you need to answer a few simple questions (when are you travelling? where are you travelling? time of travel? are you travelling with kids? how many people are travelling with you?). So in this way you can see that the company really cares about its customers and does everything possible to make a journey happy, safe and carefree.

If you want to find out more information about the company, booking tickets or something else or if you have problems, it’s worth to contact First ScotRail service center. Be sure you will get a proper support, piece of advice and full answers to all your questions. You will make sure that in First ScotRail support service work only professional and competent employees. See First ScotRail contact number above. This is the shortest way to contact company’s service center and to get a consultation immediately.

Best time to call: Mon-Fri 08.30 to 17.30

E-mail: scotrail.enquiries@firstgroup.com, scotrailcustomer.relations@firstgroup.com

Contact address for claims, support and other:
ScotRail Customer Relations
PO BOX 7030,
Fort William,
PH33 6WX

Call cost: 0844, 0843 – up to 7p/min, 0871 – up to 13p/min, plus your phone company’s access charge

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Rating: 5.0/10 (3 votes cast)
First ScotRail, 5.0 out of 10 based on 3 ratings

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