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Green Flag (Motoring Assistance)


Contact telephone numbers for customer services: +44 141 349 0516      

Link to the official Green Flag (Motoring Assistance) UK website
More information on the site: Breakdown cover, European breakdown cover, Car Breakdown Cover, breakdown insurance, breakdown , Breakdown recovery, breakdown services, Breakdown cover insurance, European motoring assistance, Motorbike breakdown cover.

Green Flag is a roadside rescue company. It was founded in 1971 as the National Breakdown Recovery Club and operated under this name until 1994, when it was renamed Green Flag as a symbolic brand name. Unlike the other companies, Green Flag doesn’t have its own fleet of vehicles or a staff of mechanics, but the company has a network of locally-based mechanics. In 2008 Green Flag reduced its contractor network by approximately 100. The company tendered its work out to service providers taking some variables into consideration, for instance price, location to area wanting to be covered, size and scale of business and number of sites. In 2011 Green Flag has reduced its contractor network in Wales and England even further to just 5 ‘super contractors’.

Green Flag’s average response time is 28 minutes, so this puts them at the top of the average response time. This was calculated on 318,000 call outs they had between August 8 and March 9. Green Flag’s web site contains a “route map” which is the most effective route map out of the 3 major breakdown companies. The company offers you a price for breakdown cover based on your personal circumstances. Thus with Green Flag you don’t have to pay the price of other people’s problems. You should also know that you can cover your car or take out personal cover for any car you’re travelling in. With Green Flag’s personal cover, you can include your partner at no extra cost. And last but not least, if for some reason Green Flag doesn’t arrive within the hour, the company gives you £10 cashback (in such a way to say sorry).

Road safety has always been of paramount importance to the company. So everything that the company makes, makes this for its customers. Green Flag’s aim is to ensure that customers who break down are safe and that we respond to people in vulnerable situations as soon as possible. It is the main reason that the company has sponsored Brake’s annual Road Safety Week campaign for the past four years and works with other motoring organisations on industry-wide campaigns to improve the safety of road users, customers, employees and agents.

You can get to Green Flag service centre by email, post or by using Green Flag contact number. In all variants courteous team will do their best to help you as soon as possible. Note that response by email will come within 24 hours, but by contacting with Green Flag support service over the phone you can get immediate help. Professional and friendly group of advisors is ready to help you at any time, everything you need just to use Green Flag helpline number.

Lines are open: Monday – Friday: 08:00 – 20:00, Saturday: 09:00 – 17:00, Sunday: 10:00 – 17:00.

E-mail: member-queries@greenflag.com

Contact address for claims, support and other:
Green Flag
Rapid Breakdown Cover
The Wharf Neville Street
Leeds
LS1 4AZ

Call cost: 0844, 0843 – up to 7p/min, 0871 – up to 13p/min, plus your phone company’s access charge

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Rating: 5.8/10 (4 votes cast)
Green Flag (Motoring Assistance), 5.8 out of 10 based on 4 ratings

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